Video Course

Resilience in the Workplace - Concepts for Aviation Professionals

Build individual, team, and organizational resilience in aviation by learning practical skills to manage uncertainty, adapt to change, and support workplace well-being.

John Flett
John Flett, Aviation Training & Leadership Instructor
@ Aeroclass

Language: English
Category: Corporate Training
Duration: 48m
Resilience in the Workplace - Concepts for Aviation Professionals
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Course description

In the years following the COVID-19 pandemic, the aviation industry has continued to adapt to a fundamentally changed operating environment. Organizations have restructured, new procedures and safety requirements have become standard, and teams have evolved as a result of workforce shifts and changing commercial priorities.


These ongoing changes have highlighted the importance of resilience at every level. While businesses focus on building organizational resilience to navigate future disruptions, individual and team resilience has become equally critical for sustaining performance, maintaining well-being, and supporting long-term recovery and growth.


This course outlines the concepts of individual, team, and organizational resilience and introduces practical skills that can be applied in the workplace. Participants will explore how resilience supports adaptation, helps overcome challenges, encourages innovation, and enables people and organizations to thrive in a continually shifting environment.


Learning outcomes

At the end of this course, participants will be able to:


  1. Explain the core elements of resilience
  2. Understand strategies to handle uncertainty
  3. Recognize examples of resilience-driven organizational change
  4. Apply resilience concepts in professional settings
  5. Demonstrate resilience-related skills within their organization

Who should attend

  1. HR managers
  2. Resilience specialists
  3. Aviation professionals
  4. Aviation industry newcomers
Trailer
Course overview
1. Course Introduction
2. What is Resilience?
3. Dealing with Uncertainty
4. The Elements of Resilience
5. Building Resilience
6. Application of Resilience in the Workplace
7. Resilience in a Post-Covid Aviation Environment
8. Conclusions
9. Final Exam

Meet your instructor

John Flett

John Flett

Aviation Training & Leadership Instructor

John has over 20 years of experience in operational leadership, employee engagement, learning & development and customer experience management. He previously mentored culturally diverse teams in Europe and Asia-Pacific delivering to business goals and exceeding targets.


John has proven knowledge of customer, operational leadership of remote workforce techniques, HR and financial areas of the hospitality and tourism industries.


Key areas of expertise:


  • Operational Leadership - Learning and Development / Facilitation - People Development
  • Change Management - Customer Experience Management - Customer / Employee Engagement
  • Performance Management - Management of Remote Workforce - Resource Management
  • Health, Safety and Wellbeing - Operational / Regulatory Compliance - Quality Assurance
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