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Airline Customer Experience During the Pandemic
Airline Customer Experience During the Pandemic
  • Microlearning
Available with subscription
Jörg Troester
Head of Corporate Strategy

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Customer Experience
Airline Business Simulator – A Strategy Game
Airline Business Simulator – A Strategy Game
  • Sep 25 – 27
  • Nov 21 – 23
Virtual Class
$1,355.00
1,285.00€
Judith Clark
SkyChess Gamemaster

This course comprises a computer-driven simulation enabling participants to understand the complexity of airline tactical and strategic decision making.

Airline Management
Team Leadership – Develop Key Management Skills
Team Leadership – Develop Key Management Skills
  • Apr 27 – 28
  • Jul 11 – 12
Virtual Class
$482.00
445.00€
Hulya Kurt
InnKick Consulting Founder

What it takes to be a great leader – learn and practice the top leadership traits.

Corporate Training
Managing Well-being at the Workplace
Managing Well-being at the Workplace
  • Apr 25 – 26
  • Jul 06 – 07
Virtual Class
445.00€
$482.00
Hulya Kurt
InnKick Consulting Founder

Creating a healthy workplace for you and your teams.

Corporate Training
Stress Management – A Different Perspective
Stress Management – A Different Perspective
  • May 24 – 24
  • Jul 20 – 20
Virtual Class
$310.00
285.00€
Hulya Kurt
InnKick Consulting Founder

Learning how to skillfully prevent & lead stress.

Corporate Training
Types of Airlines
Types of Airlines
  • Microlearning
Available with subscription
Denis Manson
Engineering and Human Factors Training Expert

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Airlines
Basic Aviation Economics Concepts
Basic Aviation Economics Concepts
  • Microlearning
Available with subscription
Andrew Matters
Air Transport Economics Expert

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Airlines
Overview of the Aviation Industry
Overview of the Aviation Industry
  • Video Course
Video Course
Available with subscription
Enda Corneille
Experienced Aviation Executive and University Lecturer

A comprehensive introductory course to aviation and the business of air transport.

AirlinesSales Management
Medical Escort Logistics Guidelines in Air Ambulance and Commercial Aircraft
Medical Escort Logistics Guidelines in Air Ambulance and Commercial Aircraft
  • Video Course
Video Course
Available with subscription
Monica Fortea Garcia
Founder and CEO of Aeromedical Marine Training & Rescue International SL

This course will provide you with air ambulance and commercial aircraft medical repatriation guidelines.

Airline Operations
Introduction to Air Cargo Rules, Rates and Documents
Introduction to Air Cargo Rules, Rates and Documents
  • May 16 – 18
  • Jul 12 – 14
Virtual Class
787.00€
$823.00
Paul Backstrom
Air Cargo Expert

Be equipped to understand the basics of Air Cargo – Tariff Rules, Regulations and Procedures; AWB issuance; Documentation; Special Cargo; Calculation of weights and charges.

Cargo Operations
Tips for Building a Learning Culture in Your Company
Tips for Building a Learning Culture in Your Company
  • Webinar
Aeroclass Plus
FREE
Exclusive Content
Webinars, Expert Talks and Workshops

This webinar gives you an exclusive opportunity to learn about the best strategies to build and foster a thriving learning culture.

Talent Management
Enhancing your Airport Route Development: Strategies and Best Practices
Enhancing your Airport Route Development: Strategies and Best Practices
  • Jun 06 – 09
Virtual Class
898.00€
$941.00
Gavin Eccles
Management Consultant & Professor

Learn to prepare solid business cases to showcase the potential business advantages of new routes.

AirportsBusiness Management
What is Blockchain Technology?
What is Blockchain Technology?
  • Microlearning
Available with subscription
Ricardo Pilon
Chief AI Strategy Officer

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Technology & Innovation
Safety Investigation Report - Writing Basics
Safety Investigation Report – Writing Basics
  • Microlearning
Available with subscription
Deborah Lawrie
Expert in Aviation Safety Investigations

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Safety & Security
Digitalization Imperative in Air Cargo
Digitalization Imperative in Air Cargo
  • Microlearning
Available with subscription
Céline Hourcade
Founder and Managing Director of Change Horizon

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Cargo OperationsTechnology & Innovation
Sustainability Challenges in Air Cargo
Sustainability Challenges in Air Cargo
  • Microlearning
Available with subscription
Céline Hourcade
Founder and Managing Director of Change Horizon

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Cargo Operations
There’s No Perfect Job, but Does Aircraft Engineering Come Close?
There’s No Perfect Job, but Does Aircraft Engineering Come Close?
  • Expert Talks
Aeroclass Plus
FREE
Exclusive Content
Webinars, Expert Talks and Workshops

Get to know Benjamin Greenway and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

MRO
Understanding Airline Customer Loyalty - How to Design, Build, Maintain and Grow a Frequent Flier Program
Understanding Airline Customer Loyalty – How to Design, Build, Maintain and Grow a Frequent Flier Program
  • Video Course
Video Course
Available with subscription
Theunis Potgieter
Senior Management Executive in Aviation

In this course we examine, discover, learn, identify, demonstrate, and analyse the importance of loyalty, why we have frequent programs, how they are designed, structured and how we support them, who we target with and how we make money with FFPs.

Airlines
A Beginner’s Guide to Aviation MRO
A Beginner’s Guide to Aviation MRO
  • Animated Course
Video Course
Available with subscription
Aeroclass Instructor
Short animated videos on a wide range of topics

Discover the world of aviation MRO with this animated video course: familiarize yourself with the fundamentals of aircraft maintenance and get an overview of the most common MRO business models.

MRO
If This Industry Excites You - Get Involved and Find Yourself!
If This Industry Excites You – Get Involved and Find Yourself!
  • Expert Talks
Aeroclass Plus
FREE
Exclusive Content
Webinars, Expert Talks and Workshops

Get to know Sadiya Khan and hear her talk about her previous experiences, the most interesting projects, and her course at Aeroclass.

Cargo Operations
Determining Airline Sales Force Size & Sales KPIs
Determining Airline Sales Force Size & Sales KPIs
  • Microlearning
Available with subscription
Rui Castro e Quadros
Professor and Director of the Aviation Management Program at ISEC Lisbon

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

AirlinesAirline Management
Air Cargo & International Trade
Air Cargo & International Trade
  • Microlearning
Available with subscription
Andrew Matters
Air Transport Economics Expert

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Cargo Operations
Flight Planning and Preparation
Flight Planning and Preparation
  • Microlearning
Available with subscription
Denis Manson
Engineering and Human Factors Training Expert

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Airline Operations
AI in Commercial Aviation: How to Apply It and Modernize Your Work
AI in Commercial Aviation: How to Apply It and Modernize Your Work
  • May 15 – 16
  • Sep 07 – 08
Virtual Class
560.00€
$605.00
Ricardo Pilon
Chief AI Strategy Officer

Explore and build AI use cases to modernize your work with automated insights.

Airline ManagementAirports
Interviewing Is Not a Science - There’s a Lot of Art to It
Interviewing Is Not a Science – There’s a Lot of Art to It
  • Expert Talks
Aeroclass Plus
FREE
Exclusive Content
Webinars, Expert Talks and Workshops

Get to know Martin Horan and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

Talent Management
What is Retailing?
What is Retailing?
  • Microlearning
Available with subscription
Ann Cederhall
Travel Technology Specialist

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Airline ManagementMarketing & Distribution
Managing Airport and ANS Related Costs
Managing Airport and ANS Related Costs
  • Microlearning
Available with subscription
Volodymyr  Bilotkach
Associate Professor in Aviation Management, Purdue University

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Airline ManagementFinance & Accounting
Managing Airline Aircraft Ownership and Maintenance Costs
Managing Airline Aircraft Ownership and Maintenance Costs
  • Microlearning
Available with subscription
Volodymyr  Bilotkach
Associate Professor in Aviation Management, Purdue University

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Airline ManagementFinance & Accounting
Starting Out in Air Cargo – Basics for Newcomers to Logistics
Starting Out in Air Cargo – Basics for Newcomers to Logistics
  • Video Course
Video Course
Available with subscription
Paul Backstrom
Air Cargo Expert

Add to your skill set and be proficient and efficient with air cargo geography, codes and abbreviations.

Cargo Operations
Managing Airline Labor Costs
Managing Airline Labor Costs
  • Microlearning
Available with subscription
Volodymyr  Bilotkach
Associate Professor in Aviation Management, Purdue University

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Airline ManagementFinance & Accounting
Managing Airline Fuel Costs
Managing Airline Fuel Costs
  • Microlearning
Available with subscription
Volodymyr  Bilotkach
Associate Professor in Aviation Management, Purdue University

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Airline ManagementFinance & Accounting
Economics of Costs - Concepts
Economics of Costs – Concepts
  • Microlearning
Available with subscription
Volodymyr  Bilotkach
Associate Professor in Aviation Management, Purdue University

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Airline ManagementFinance & Accounting
Enhance your Interview Skills – Get that Job in Aviation
Enhance your Interview Skills – Get that Job in Aviation
  • Jun 08 – 09
  • Sep 12 – 13
Virtual Class
445.00€
389.00€
$445.00
$389.00
Martin Horan
Learning & Development Consultant

What you need to know and do to be successful at your next selection or promotion interview.

Talent Management
Airline Retailing – Strategies how to Grow Revenue and Enhance Customer Experience
Airline Retailing – Strategies how to Grow Revenue and Enhance Customer Experience
  • May 10 – 11
  • Jul 31 – Aug 01
Virtual Class
560.00€
$605.00
Ann Cederhall
Travel Technology Specialist

Retail is the latest trending topic in the aviation industry with the ambition to grow revenue and enhance the customer experience.

AirlinesAirline ManagementMarketing & Distribution
Human Factors in Aviation
Human Factors in Aviation
  • Video Course
Video Course
Available with subscription
Jonathan Sinclair
Airline Pilot and University Lecturer

Why do highly intelligent people make simple mistakes? Learn through examples, theories and models how you can improve the safety of your company’s operations.

Safety & Security
Global MRO Overview
Global MRO Overview
  • Video Course
Video Course
Available with subscription
Bharti Singh
Professor and Consultant at University of Petroleum and Energy Study

This course will provide participants with an in depth overview of the global MRO business and it’s key drivers.

MRO
Introduction to the Safety Management
Introduction to the Safety Management
  • Microlearning
Available with subscription
Paul Fleming
Expert in Safety Regulations

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Safety & Security
Climate Change - Carbon Dioxide Emissions & Aircraft Contrails
Climate Change – Carbon Dioxide Emissions & Aircraft Contrails
  • Microlearning
Available with subscription
Anil Padhra
Associate Professor in Sustainable Aviation

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Environment & Sustainability
Types of Machine Learning
Types of Machine Learning
  • Microlearning
Available with subscription
Ricardo Pilon
Chief AI Strategy Officer

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Technology & Innovation
Product and Service Auditing - Planning
Product and Service Auditing – Planning
  • Microlearning
Available with subscription
Brendan Noonan
Strategic Leadership Consultant

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Customer ExperienceAirline Management
What Is Customer Lifetime Value? How Do You Calculate It?
What Is Customer Lifetime Value? How Do You Calculate It?
  • Microlearning
Available with subscription
Jörg Troester
Head of Corporate Strategy

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Customer Experience
Artificial Intelligence - What Is It, And How Does It Work?
Artificial Intelligence – What Is It, And How Does It Work?
  • Microlearning
Available with subscription
Ricardo Pilon
Chief AI Strategy Officer

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Technology & Innovation
Airport Retail and Other Non-aviation Business
Airport Retail and Other Non-aviation Business
  • Apr 25 – 28
  • Jul 23 – 28
  • Nov 07 – 10
Virtual Class
$993.00
948.00€
Johan Schölvinck
Founder and Managing Director at Market Square Consult

A comprehensive overview of all the commercial, non-aviation business at an airport, which can make up 50% or more of its revenues. From shopping, food & beverage, car parking and other passenger services to advertising and Airport City planning.

Sales ManagementAirports
The Good, the Bad and the Ugly of Employment in Aviation Industry
The Good, the Bad and the Ugly of Employment in Aviation Industry
  • Webinar
Aeroclass Plus
FREE
Exclusive Content
Webinars, Expert Talks and Workshops

The recruitment industry is a dynamic and exciting field, but despite their efforts, many employers still find it hard to hire the right talent and to keep employees engaged.

Talent Management
What is CRM? Why Do Companies Need It?
What is CRM? Why Do Companies Need It?
  • Microlearning
Available with subscription
Jörg Troester
Head of Corporate Strategy

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Customer Experience
How Has the Approach to Safety Management Systems Changed?
How Has the Approach to Safety Management Systems Changed?
  • Expert Talks
Aeroclass Plus
FREE
Exclusive Content
Webinars, Expert Talks and Workshops

Get to know Paul Fleming and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

Safety & Security
Product and Service Auditing - Aviation Based Audit
Product and Service Auditing – Aviation Based Audit
  • Microlearning
Available with subscription
Brendan Noonan
Strategic Leadership Consultant

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Customer ExperienceAirline Management
Definition and Emphasis on SAF
Definition and Emphasis on SAF
  • Microlearning
Available with subscription
Philippe Fonta
Expert Consultant at SCRUM-consult

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Environment & Sustainability
Sustainable Aviation Fuels and CORSIA
Sustainable Aviation Fuels and CORSIA
  • Microlearning
Available with subscription
Philippe Fonta
Expert Consultant at SCRUM-consult

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Environment & Sustainability
Product and Service Auditing - General Overview
Product and Service Auditing – General Overview
  • Microlearning
Available with subscription
Brendan Noonan
Strategic Leadership Consultant

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Customer ExperienceAirline Management

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Spark Your Curiosity

Read the latest aviation trends, expand your knowledge with how-tos and draw inspiration from case studies on the Aeroclass Blog.

pilot expo

Taking Off at Pilot Expo: Gaining New Perspectives on the
Aviation Industry

Company News · 1 min read

As an aviation digital learning platform, our goal is to remain up-to-date with the latest trends and challenges facing the aviation industry.

Feb 22, 2023
jurgita lukauskiene

Aeroclass’ new CEO Jurgita Lukauskiene: “We’re here to empower”

Company News · 2 min read

It’s been two years since Lukas Rasciauskas started leading the mission to ensure Aeroclass became a pioneer in its field.

Sep 30, 2022

Aeroclass partners with FL Technics Training and Storm Aviation to help meet the demand for MRO specialists

Company News · 1 min read

With the global commercial aircraft fleet expected to reach almost 40,000 aircraft by 2032, the aviation industry finds itself in a dire need of maintenance, repair, and overhaul (MRO) specialists.

Jun 06, 2022