Starting Out in Air Cargo – Basics for Newcomers to Logistics
Add to your skill set and be proficient and efficient with air cargo geography, codes and abbreviations.
@ Aeroclass
Course description
Learning outcomes
Who should attend
Meet your instructor
Paul Backstrom
Paul Backstrom is an aviation expert with more than 30 years of diversified experience in Air Cargo.
He worked at Alitalia Airlines in the roles of Cargo Customer Service Supervisor-JFK, Operations Manager – N.A., Marketing Manager - N.A., and Director of Cargo Customer Service - Americas. During his time at Alitalia Airlines, Paul was responsible for implementing quality standards for operational and customer service departments at eight North American locations, developing the annual sales quota (+ US $ 70 million), monthly results analysis and forecasts as well as overseeing the development, alignment and implementation program for establishing the Customer Service entity and identity for Alitalia Cargo in the Americas.
Paul Backstrom also worked in Freight Forwarding for Walker International Transportation, Globe Express Services, and IJS Global. Among other responsibilities, he was in charge of equipment procurement, facility certifications training, regulatory compliance, and liaising with the TSA.
He has been involved in training for over 10 years addressing audiences in various locations around the globe.
Understanding the rules, procedures, and where to find the necessary information to carry out your responsibilities in your position in the Air Cargo industry is critical to being able to perform your job properly.
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