Human Factors in Airport Operations

Writing a safety investigation report is a key element of the investigation process. No matter how much time, effort or funding has gone into an investigation a poorly written report will devalue the entire investigation process.

Develop an understanding on the concepts and approaches to follow while conducting an aircraft accident investigation.

Become aware of the main environmental challenges aviation is facing today - as well as the principal initiatives stakeholders in the industry are working on today.

Acquire essential skills for managing aircraft fuelling operations with passengers on board.

Develop skills to effectively utilize people, equipment, and information to enhance the safety and efficiency of air navigation services.

This course will provide participants with an understanding of the many aspects required in the processing of passengers transiting through an airport.

This class provides participants with comprehensive knowledge and practical skills to effectively implement risk management strategies in accordance with EASA Part 21 regulations.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Keep up with the latest updates in the evolving Safety Management Systems (SMS). Ascertain that you can assess and manage risks to improve your system’s overall productivity and compliance.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Equip yourself with the essential tools and techniques for managing and resolving conflicts in professional environments.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Get to know Aleks Popovich and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

Discover the world of aviation MRO with this animated video course: familiarize yourself with the fundamentals of aircraft maintenance and get an overview of the most common MRO business models.

Dangerous Goods training for cabin crew members (previously covered under Category 11)

Explore and optimize the customer journey for direct sales and additional revenue.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

What you need to know and do to be successful at your next selection or promotion interview.

Get to know Paul Fleming and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

Get to know James Wyatt and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Explore and build AI use cases to modernize your work with automated insights and data-driven decision-making.

As the airline worries are switching from Covid-19 to rising oil prices, join us on an Aeroclass webinar where subject matter experts will discuss the outlook of the industry in view of the current geopolitical and economical challenges.

Learn how to build compelling business cases for airlines, foster partnerships, and drive air service growth connecting airports, airlines, and tourism boards.

Gain practical insight into the IATA Standard Ground Handling Agreement (SGHA), including its framework, articles, annexes, updates, and negotiation strategies for successful ground handling contracts.

Learn why it is paramount to adapt and use technology more efficiently in the aviation industry.

Get to know Brendan Noonan and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Gain practical insights into airline route planning and learn how to build compelling business cases, design incentive programs, and strengthen airline partnerships.

Examples and best practices on how to adopt Artificial Intelligence solutions into aviation business.

This course provides the success formula for Digital Transformation in Aviation by learning from the root causes of success and failure within and beyond aviation.

Forecast passenger demand accurately for increased revenue and improved system optimization.

Enhance airport efficiency by mastering Apron Management Service (AMS) strategies and understand how advanced planning and operations can transform the apron into a center of operational excellence.

What it takes to be a great leader – learn and practice the top leadership traits.

Get to know Hector Sandoval and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

Master the art of Airline Retail by learning dynamic pricing, upselling, revenue management, and ancillary services for maximized sales revenue.

Unlock the world of Air Cargo. Explore global trade lanes, cargo logistics, security regulations, and sustainable practices for your future in logistics.

Deepen your expertise in ICAO Annex 14 with advanced knowledge of aerodrome certification, design, obstacle management, visual aids, and safety systems to ensure compliant, safe, and efficient airport operations.

In this Aeroclass webinar, industry experts discuss the challenges and opportunities for air cargo considering the complex economical and geopolitical landscape.

Get to know Volodymyr Bilotkach and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

Build competence to implement and maintain an ISMS in line with EASA Part-IS requirements, integrating security, safety, and compliance in aviation operations.

Creating a healthy workplace for you and your teams.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Change is inevitable, constant, and sometimes extremely difficult to implement. In this course you will learn to manage such change to the benefit of your business.