Human Factors in Airport Operations

Writing a safety investigation report is a key element of the investigation process. No matter how much time, effort or funding has gone into an investigation a poorly written report will devalue the entire investigation process.

Develop an understanding on the concepts and approaches to follow while conducting an aircraft accident investigation.

Discover how aviation is tackling environmental challenges through innovation, sustainability, and new technology.

Acquire essential skills for managing aircraft fuelling operations with passengers on board.

Develop skills to effectively utilize people, equipment, and information to enhance the safety and efficiency of air navigation services.

Gain a practical overview of airport processes, regulations, stakeholders, and passenger handling to ensure safe and efficient terminal and airside operations.

Gain a clear understanding of how risk is identified, evaluated, and controlled within EASA Part-21 production and design environments.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Keep up with the latest updates in the evolving Safety Management Systems (SMS). Ascertain that you can assess and manage risks to improve your system’s overall productivity and compliance.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Equip yourself with practical tools and proven strategies to manage and resolve conflicts constructively in professional environments.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Get to know Aleks Popovich and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

Discover the world of aviation MRO with this animated video course: familiarize yourself with the fundamentals of aircraft maintenance and get an overview of the most common MRO business models.

Dangerous Goods training for cabin crew members (previously covered under Category 11)

Explore and optimize every stage of the customer journey to strengthen direct sales channels and generate additional revenue opportunities.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Gain the confidence, techniques, and insights needed to succeed in your next aviation job interview or promotion opportunity.

Get to know Paul Fleming and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

Get to know James Wyatt and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Explore and build AI use cases to modernize your work with automated insights and data-driven decision-making.

As the airline worries are switching from Covid-19 to rising oil prices, join us on an Aeroclass webinar where subject matter experts will discuss the outlook of the industry in view of the current geopolitical and economical challenges.

Learn how to build compelling business cases for airlines, foster partnerships, and drive air service growth connecting airports, airlines, and tourism boards.

Gain practical insight into the IATA Standard Ground Handling Agreement (SGHA), including its framework, articles, annexes, updates, and negotiation strategies for successful ground handling contracts.

Learn why it is paramount to adapt and use technology more efficiently in the aviation industry.

Get to know Brendan Noonan and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Gain practical insights into airline route planning and learn how to build compelling business cases, design incentive programs, and strengthen airline partnerships.

Examples and best practices on how to adopt Artificial Intelligence solutions into aviation business.

Learn how aviation organisations can build the strategy, culture, and capabilities needed to successfully deliver digital transformation and create lasting value.

Forecast passenger demand accurately to enhance pricing decisions, improve system optimization, and drive higher airline revenues.

Enhance airport efficiency by mastering Apron Management Service (AMS) strategies and understand how advanced planning and operations can transform the apron into a center of operational excellence.

Develop essential leadership capabilities to empower teams, communicate effectively, foster inclusion, and strengthen purpose-driven performance in today’s aviation environment.

Get to know Hector Sandoval and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

Master the art of Airline Retail by learning dynamic pricing, upselling, revenue management, and ancillary services for maximized sales revenue.

Unlock the world of Air Cargo. Explore global trade lanes, cargo logistics, security regulations, and sustainable practices for your future in logistics.

Deepen your expertise in ICAO Annex 14 with advanced knowledge of aerodrome certification, design, obstacle management, visual aids, and safety systems to ensure compliant, safe, and efficient airport operations.

In this Aeroclass webinar, industry experts discuss the challenges and opportunities for air cargo considering the complex economical and geopolitical landscape.

Get to know Volodymyr Bilotkach and hear him talk about his previous experiences, the most interesting projects, and his course at Aeroclass.

Build competence to implement and maintain an ISMS in line with EASA Part-IS requirements, integrating security, safety, and compliance in aviation operations.

Learn how to foster a healthy, inclusive work environment by strengthening self-awareness, supporting team well-being, and building psychological safety across the workplace.

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Develop the leadership mindset and practical skills to guide your teams through successful organizational change.