Firas Sallam

Aviation Safety, Quality & Training Expert with 22 years of experience in the aviation industry. ICAO/IATA Certified Instructor and additionally UKCAA/EASA ICAO English Examiner. He started his aviation career as an Air Traffic Controller (ATC). Then moved to airlines operations in 2012 as a flight dispatcher, then as a senior flight dispatcher. In 2013 he became a Manager of Operations Control Center (OCC) for a startup airline in Africa, where he participated in setting the guidelines and SOPs for operations, safety, and quality, and trained his team for local and international operations. He also participated in designing the operational manuals (OMs) and setting the flight dispatch procedures. In 2015 he became operations duty manager for a flight support company in Saudi Arabia where he managed VVIP, VIP, Charter, and General Aviation operations under ICAO, EASA, FAA, and local CAAs regulations in a safe, compliant, and cost-effective manner for various types of aircraft from private jets to jumbo aircraft.