Ricardo Mendes

Ricardo Mendes, an Airline Transport Pilot License holder, certified Lead Auditor for ISO 9001, BARS Auditor, and IS-BAO Auditor, as well as a member of the Chartered Quality Institute (CQI), specializes in Safety and Quality Management Systems, regulatory compliance, and operational safety. He currently serves as Airline Safety and Quality Manager, overseeing the development, implementation, and continual improvement of Safety and Quality Management frameworks for a fleet of over 50 aircraft.

In addition to his management responsibilities, he is an active Captain, Instructor, and Company Check Pilot. His combined role as both manager and line pilot provides a unique perspective that bridges theoretical principles with operational practice. His work emphasizes the integration of quality assurance, compliance monitoring, and safety performance into a cohesive system aligned with ICAO and ISO standards.

He holds a Bachelor’s Degree in Aeronautical Science, a Graduate Degree in Safety Management Systems, a Graduate Degree in Emergency and Disaster Management, and an MBA in Quality Management Systems. He is also internationally certified as an internal auditor, lead auditor, BARS auditor, and IS-BAO auditor, with recognized expertise in ISO 9001 and regulatory compliance. His academic and professional interests focus on quality assurance, aviation safety management, and continuous improvement frameworks in air transport organizations.