Anatomy of an Airline: Organizational Structure & Airline Operations
Exploring organizational structures and airline operations in the aviation industry
@ Aeroclass
Course description
The airline industry is a challenging and highly regulated business, requiring an emphasis on safety, speed, and exceptional customer service. All airlines have these three things in common, but not all are alike. In fact, just like in any other business, airlines have numerous differences—in their approaches to business, types of operations, organizational structures, etc.
During the course, you will explore different types of organizational structures commonly found in the airline industry, including functional and hierarchical structures. You will delve into the advantages and disadvantages of each, and gain valuable insights from real-world examples.
Gain a comprehensive understanding of the various departments and working teams that form the backbone of any airline's structure. By exploring the roles and responsibilities of each department, you'll develop a holistic view of how airlines coordinate their efforts to ensure safety, efficiency, and exceptional service.
Learning outcomes
- Explain the internal structure of an airline
- Get an understanding of the typical departments or working teams found in any airline’s structure
- Explore how airlines run their operations
Who should attend
- New entrants to the airline industry looking to gain an introductory overview of the business
- Current staff need a broader view of their industry
- New aviation management trainees looking to gain a solid understanding and overview of the business
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