Introduction to Air Cargo Rules, Rates and Documents

This course provides participants with a comprehensive introduction to the fundamentals of air cargo operations, focusing on tariff rules, regulations, documentation, and procedures. Designed for professionals looking to build a strong foundation in air freight handling, the course covers the structure and use of The Air Cargo Tariff (TACT), rate calculation, and the correct issuance of Air Waybills (AWB).

Through practical exercises and real-world examples, participants will learn how to apply industry terminology, handle special cargo categories, and understand both carrier and country-specific regulations. The training also introduces e-Freight concepts and digital processes shaping the future of air cargo operations.

Participants must have access to TACT ONLINE throughout the course.

Participants enrolled in this class will receive access to the Starting Out in Air Cargo – Basics for Newcomers to Logistics video course 14 days before the live sessions. Completion of this video course is required before Day 1 of the training.

By the end of this class, participants will be equipped to:

1. Understand and apply The Air Cargo Tariff (TACT) for rating and documentation
2. Accurately calculate gross, volumetric, and chargeable weights
3. Correctly issue and interpret Air Waybills (AWB)
4. Identify and apply relevant regulatory documentation for air cargo
5. Recognize carrier liability, claims, and customer service requirements
6. Explain the concept and operational implications of e-Freight and e-AWB
7. Implement cargo security principles based on ICAO Annex 17

1. Air cargo operations and customer service staff
2. Freight forwarders and logistics professionals
3. Airline cargo sales and operations personnel
4. Ground handling agents involved in cargo documentation
5. Newcomers to the air cargo industry seeking foundational knowledge