Workshop on How Air Cargo Works

Managing Director of her own business, Sadiya is a Logistics professional with a first class Masters in International Management (MSc) and 17 years in Air Cargo Senior Leadership (Virgin Atlantic Cargo, Qatar Airways Cargo, Cargo Logic Management). Having written and executed global business transformation initiatives, moved abroad for her career with two young children in tow, and led multinational teams, Sadiya is a resourceful, empathetic, and resilient business leader with published articles in industry media.

As a former Director of Commercial Distribution, her specialisms in Air Cargo include: sales, reservations, customer services, service recovery, customer experience, customer satisfaction, cargo systems, change management processes, recruitment, training, office setup, digitization, online booking, team management, business cases, resource planning, offshore supplier management, process design and optimization, budgets and forecasting.

Founder of The Mind and Body Coach, Sadiya is a qualified Executive Coach and Mentor. With a fascination with human behavior and a passion for progress and continuous development, Sadiya champions mindset, continuous learning, and wellness to maximize human performance.

Working with big brand corporates and private clients across the globe, Sadiya offers an eclectic mix of coaching and consulting to take businesses and individuals to the next level, unleash talent, and ultimately enable people and companies to exceed their limits.

A seasoned, approachable, and fun subject matter expert with an engaging training style, highly focused on effective information delivery balanced with solid content. Sadiya’s inquisitive nature and international experience have meant she has experienced the Air Cargo industry from most angles leading to a rich knowledge of departmental procedures, end-to-end processes, and wider business strategy.