Human Factor Topics in Safety Investigations

Basic understanding of Human Factor elements will help a safety investigator to search for relevant information and analyze the circumstances in which human behavior has influenced the outcome of an event.

Language: English
Category: Airlines, Airports, Safety & Quality
Duration: 2h 19m
Human Factor Topics in Safety Investigations
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Course description

In this course we will cover several different human factor topics which will help a safety investigator examine any safety event to understand what went wrong on the human side, to discover why it went wrong and to be able to suggest measures that may help prevent similar occurrences in the future. 


This course is included in the online program - Investigation of a Safety Event.



Learning outcomes

At the end of this course, participants will be able to:


  • Recognize a range of Human Factor topics that can contribute to the occurrence of a safety event 
  • Gain insight into reasons why humans make mistakes
  • Avoid making proximate conclusions that do not add value such as “human error”
  • Recognize the difference between intentional and unintentional errors
  • Add value to an investigation by being able to suggest solutions to improve safety

Who should attend

  • Safety Managers
  • Safety Investigators
  • Persons involved in Corporate or Charter operations
  • Persons involved in aviation training organisations
  • Maintenance, Ground Operations and Cabin Crew safety personnel
  • Any persons associated with safety investigation programs
  • Persons who may be required to read and assess safety investigation reports


Trailer
Course overview
1. Course Introduction
2. Communication
3. Decision Making
4. Leadership
5. Bad Apple Theory
6. Just Culture
7. Fatigue
8. Stress
9. Workload
10. Situational Awareness
11. Automation
12. Course Conclusions
13. Final Exam

Meet your instructor

Deborah Lawrie

Deborah Lawrie

Expert in Aviation Safety Investigations

Deborah Lawrie has over 40 years of airline experience and has been involved in the promotion of aviation safety since 1998. She has taught aviation safety investigation specifically tailored for airlines and other operations in several countries over the past 20 years.

Read moreabout Deborah Lawrie
As one of my students once said after completing an investigation course, “I came here with an interest in safety, now I am passionate about it.”

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