Human Factors in Aviation

Equip personnel to understand behavior, improve communication, and reduce errors, ultimately changing decision-making and teamwork for better operational performance and safety.


Language: English
Category: Safety & Quality
Duration: 3 days
Human Factors in Aviation

Course description

This online class on Human Factors in Aviation examines how human behavior, performance, and limitations influence safety and operational effectiveness across all segments of the aviation industry. As systems grow more advanced and operational environments more complex, understanding human factors has become essential for preventing errors, improving communication, and sustaining a strong safety culture.


Participants will explore the psychological, physiological, and organizational elements that shape human performance—ranging from cognitive processing and decision-making to fatigue, communication, and teamwork. Using industry examples, case studies, and applied exercises, the class demonstrates how human factors principles support safer operations, better coordination, and more resilient teams.


By understanding why people make mistakes, how teams function, and how organizational context impacts behavior, participants will be better equipped to enhance operational performance and contribute to continuous safety improvement.


Learning outcomes

By the end of this class, participants will be equipped to:


  1. Explain the foundations of human factors and how they influence aviation safety and performance
  2. Identify human performance limitations, cognitive biases, and environmental influences that contribute to error
  3. Apply communication, teamwork, and decision-making principles to support safe operations
  4. Recognize the role of organizational culture and safety management in shaping human behavior
  5. Use human-factors tools and models to analyze events and support continuous safety improvement



Who should attend

  1. Flight crew and cabin crew
  2. Air traffic controllers
  3. Maintenance and engineering personnel
  4. Safety managers and compliance monitoring staff
  5. Ground operations and dispatch personnel
  6. Aviation students and professionals seeking a deeper understanding of human performance

Meet your instructor

Erik Čerjazdanov

Erik Čerjazdanov

Aviation Safety and Compliance Expert

Founder and Managing Director of aviation document management consulting provider. Currently works at Civil Aviation Authority of Lithuania as Safety and Compliance Officer and Lead Auditor.


Erik has extensive knowledge in Quality Assurance, Compliance Monitoring, Regulations, Crisis and Emergency Response Management, Flight and Ground Operations Management, Aviation Security, Training, Global Flight Dispatch and Cyber Security. Holder of EASA (PPL-A) license. Strong professional with a Bachelor of Science focused in Aviation Management from London Metropolitan University with 18 years of experience in the aviation industry.


Experienced in EASA, IOSA and ICAO regulated environments. Safety and Compliance professional with a history of working in middle management and senior roles for variety of aviation business models. Skilled and certified in majority of aviation disciplines which led him implement and develop airline internal safety, compliance and document authoring management systems. 

Read moreabout Erik Čerjazdanov

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