Video Course

Safety Investigation Process and Management

This course covers how aviation safety investigation has evolved and the protocols surrounding the process of investigation and will include guidelines on how to manage a safety investigation in your own organization.

Deborah Lawrie
Deborah Lawrie, Expert in Aviation Safety Investigations
@ Aeroclass

Language: English
Category: Airlines, Airports, Safety & Quality
Duration: 54m
Safety Investigation Process and Management
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Course description

The Safety Investigation Process and Management course is essential in order to be able to work with other investigators and manage a small investigation team and if the state investigation authority conducts an investigation, then the airline investigator needs be aware of their responsibilities and entitlements. 


The safety investigation process and management course is geared for the investigation of serious incidents and includes information about the ICAO investigation protocol, guidelines for investigation management, and general information regarding the investigation process within the safety management system.

 

Participants will be able to use this course to help them to manage internal incident investigations, to understand their responsibilities and entitlements should they be called upon to be an advisor in an external investigation and gain insight into some important management tools.


Learning outcomes

At the end of this course, participants will be able to:


  • Describe the ICAO safety investigation process 
  • Learn some important general principles relating to investigation
  • Appreciate the difference between accidents and incidents and when incidents should be investigated
  • Be able to use some data management tools
  • Understand the concepts of investigation time management
  • Explain investigator codes of conduct



Who should attend

  • Safety Managers
  • Safety Investigators
  • Persons involved in Corporate or Charter operations
  • Persons involved in aviation training organizations
  • Maintenance, Ground Operations, and Cabin Crew safety personnel
  • Any persons associated with safety investigation programs
  • Persons who may be required to read and assess safety investigation reports
Trailer
Course overview
1. Course Introduction
2. Evolution of ICAO
3. Annex 13
4. Purpose of an Investigation
5. Difference between an Accident, Serious Incident and an Incident
6. Investigation Management General Principle
7. Management of Factual Information
8. Time Management
9. Investigator Codes of Conduct
10. Report Publishing
11. Dealing with Dissenting Opinions
12. Course Conclusion

Meet your instructor

Deborah Lawrie

Deborah Lawrie

Expert in Aviation Safety Investigations

Deborah Lawrie has over 40 years of airline experience and has been involved in the promotion of aviation safety since 1998. She has taught aviation safety investigation specifically tailored for airlines and other operations in several countries over the past 20 years.

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As one of my students once said after completing an investigation course, “I came here with an interest in safety, now I am passionate about it.”

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