Safety Management System for Ground Service Providers

SMS implementation in a ground handling organization provides many benefits including the management of the safety of its services, alignment with the requirements placed on airlines and airports, and preparation for ground handling safety management regulations. This course strives to bring ground handling safety management on a par with airport and aircraft operations by equipping participants with the knowledge and tools to implement a SMS in a ground handling organization. The components of a SMS are explained using relevant regulatory guidance and practical exercises that relate directly to ground handling operations and the management of safety risks at the airport and on the apron.

Participants will learn about the key SMS activities including setting and understanding safety policies; implementing safety reporting, identifying and analyzing hazards; mitigating and managing safety risks; and establishing safety objectives, safety performance indicators and targets.

At the end of this course, participants will be able to:

• Demonstrate knowledge of the fundamental components of the aviation industry standard Safety Management System and its application in a ground handling organization
• Identify hazards and determine safety risks in ground handling operations
• Deploy the learning gained to take part in activities and actions to manage safety risks in an operational environment
• Cooperate with airline and airport (and regulator) safety officials on the same level
• Help prepare their organization for regulatory changes, in particular those relating to ground handling safety

• Ground service providers, airport and airline employees
• Safety managers and safety assurance practitioners
• Regulators