Successful Selection Skills - Preparing, Conducting & Evaluating your Interview
Elevate your team! Master the skills of successful recruitment and gain the tools to prepare, conduct, and evaluate interviews effectively.
@ Aeroclass
Course description
In aviation, hiring the right people is not just about filling positions - it’s about ensuring operational safety, service excellence, and long-term stability. Ineffective recruitment decisions can lead to costly turnover, reduced morale, and decreased performance across teams.
This live, interactive course equips you with the essential knowledge and techniques to conduct structured and effective selection interviews. You will explore every stage of the process, from job analysis and linking job descriptions to interview criteria, to evaluating qualifications and applying behavioral and competency-based approaches.
Participants will gain practical insights into one-on-one versus panel interviews, learn how to prepare for and manage virtual interviews, and understand how to minimize unconscious bias during the evaluation process.
Through guided discussions and practical exercises, this class helps you enhance your interviewing confidence and consistency - ensuring every selection decision supports both your organization’s culture and long-term success.
Learning outcomes
After completing this course, participants will be able to:
- Conduct structured and competency-based interviews with confidence
- Link job analysis results directly to interview questions and evaluation criteria
- Identify behavioral indicators that distinguish top candidates
- Apply effective questioning and active listening techniques
- Recognize and reduce unconscious bias in recruitment decisions
- Evaluate candidates objectively using consistent scoring methods
Who should attend
- HR and recruitment professionals in aviation organizations
- Line managers and team leaders involved in hiring decisions
- Department heads seeking to strengthen interview and evaluation skills
- Anyone responsible for building and managing high-performing aviation teams
Meet your instructor
Martin Horan
Martin has a simple Mission Statement: “Have fun, make a difference”. That applies to all aspects of his life both personal and professional. As an experienced Learning & Development Consultant his aim is to help individuals be more successful and organizations be more effective.
He has carried out assignments in over 35 countries. He has worked in multiple sectors, with experience in Aviation, Financial Services, Hospitality & Public Services organizations. He has a personal background in Front-Line Customer Service, Leadership, Management and Academic Development among many others.
In recent years he has specialized in the area of Recruitment & Selection and he has developed a reputation as a provider of On-Line Learning. For more detail see www.martinhoran.com
Alternatively see his YouTube channel:
https://www.youtube.com/channel/UCPCqx0psjWArQGhFjwz6-KA/
to view a variety of video clips and gain a taste for Martin’s inimitable style and approach.
To succeed, preparation and practice is essential. Appropriate experience and qualifications are a given. But if you get the interviewers to smile or better yet laugh you’re winning. A good rapport really matters.
Why you should attend?
Recruiting the right talent is one of the most critical success factors in aviation - yet many interviews are conducted without a structured approach, resulting in inconsistent outcomes. This course helps you transform the way you select and evaluate candidates, ensuring you make confident, evidence-based hiring decisions.
By attending, you will:
- Improve talent retention: Reduce turnover and strengthen long-term workforce stability by identifying candidates who align with your organization’s values and culture.
- Maximize return on investment: Eliminate time-wasting and ineffective questioning to focus on meaningful, measurable competencies.
- Enhance interview accuracy: Use pre-agreed behavioral indicators and structured scoring to ensure fair and consistent evaluations.
- Strengthen decision-making: Learn to differentiate between good, great, and unsuitable candidates with confidence and clarity.
Related Online Courses You Might Like
Aeroclass offers online courses from leading industry professionals. Learn anytime, anywhere, and master practical skills to advance your career.
 res.JPEG)
.JPEG)
- Video Course
This course will provide you with knowledge and practical skills that will enable you to conduct effective interviews and thereby improve your ability to make effective selection (and promotion) decisions.
.JPEG)
.JPEG)
