What Is Resilience?

This video is part of a series of microlearning courses aiming to provide insights into specific topics.

Language: English
Category: Leadership & Communication
Duration: 11m
What Is Resilience?

Course description

This microlearning course explains the concept of resilience and explores differences between individual and organizational resilience.


This video is part of Resilience in the Workplace - Concepts for Aviation Professionals. To watch the full course and get your certificate click here.

Course overview
1. What Is Resilience?

Meet your instructor

John Flett

John Flett

Aviation Training & Leadership Instructor

John has over 20 years of experience in operational leadership, employee engagement, learning & development and customer experience management. He previously mentored culturally diverse teams in Europe and Asia-Pacific delivering to business goals and exceeding targets.


John has proven knowledge of customer, operational leadership of remote workforce techniques, HR and financial areas of the hospitality and tourism industries.


Key areas of expertise:


  • Operational Leadership - Learning and Development / Facilitation - People Development
  • Change Management - Customer Experience Management - Customer / Employee Engagement
  • Performance Management - Management of Remote Workforce - Resource Management
  • Health, Safety and Wellbeing - Operational / Regulatory Compliance - Quality Assurance
Read moreabout John Flett

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