Resilience in the Workplace - Concepts for Aviation Professionals
Build individual, team, and organizational resilience in aviation by learning practical skills to manage uncertainty, adapt to change, and support workplace well-being.
Language: English
Category: Corporate Training
Duration: 48m
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Course description
Learning outcomes
Who should attend
Trailer
Course overview
1. Course Introduction
2. What is Resilience?
3. Dealing with Uncertainty
4. The Elements of Resilience
5. Building Resilience
6. Application of Resilience in the Workplace
7. Resilience in a Post-Covid Aviation Environment
8. Conclusions
9. Final Exam
Meet your instructor
John Flett
Aviation Training & Leadership Instructor
John has over 20 years of experience in operational leadership, employee engagement, learning & development and customer experience management. He previously mentored culturally diverse teams in Europe and Asia-Pacific delivering to business goals and exceeding targets.
John has proven knowledge of customer, operational leadership of remote workforce techniques, HR and financial areas of the hospitality and tourism industries.
Key areas of expertise:
- Operational Leadership - Learning and Development / Facilitation - People Development
- Change Management - Customer Experience Management - Customer / Employee Engagement
- Performance Management - Management of Remote Workforce - Resource Management
- Health, Safety and Wellbeing - Operational / Regulatory Compliance - Quality Assurance
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