SGHA Workshop

The IATA Standard Ground Handling Agreement (SGHA) has become the global benchmark for regulating relationships between airlines and ground service providers. Understanding its framework, clauses, and annexes is critical for both operational and management staff who negotiate, implement, or oversee ground handling contracts.

This interactive workshop introduces participants to the SGHA’s structure and evolution, followed by an in-depth review of the Main Agreement, Annex A, and Annex B. The training highlights key updates in the latest edition compared with previous versions and explores practical approaches to contract drafting and negotiation. Real examples and, if available, client-specific Annex B templates will be incorporated to maximize relevance and application.

By the end of this workshop, participants will not only understand the SGHA framework but also be able to apply it effectively in contract development, negotiations, and operational agreements with airlines and service providers.

By the end of this class, participants will be equipped to:

1. Explain the purpose, history, and framework of the SGHA in the ground handling industry
2. Interpret and analyze the Main Agreement articles and Annexes A and B
3. Recognize differences between earlier SGHA versions and the latest edition, and apply relevant updates
4. Use SGHA templates and client examples to develop or review agreements
5. Apply practical tips for negotiation and understand different contractual approaches
6. Recognize the role of Service Level Agreements (SLAs) in complementing SGHA contracts

1. Airline station managers and ground operations managers
2. Ground handling company management and contract administrators
3. Legal and compliance staff involved in aviation contracts
4. Other professionals involved in negotiating or implementing SGHA contracts