Francisco J. Jiménez Serrano

Francisco J. Jiménez Serrano is an internationally recognized Aviation Executive, Resilience Specialist, and Master Planner with over two decades of frontline leadership across global airline networks and major hub airports. Combining rigorous academic authority with high-stakes operational command, Francisco has shaped global resilience standards - most notably serving as the primary author of the official Airports Council International (ACI) Business Continuity Handbook.

Before transitioning to international advisory and executive training, Francisco spent over a decade in Doha directing crisis response, emergency preparedness, and business continuity for Qatar Airways Group and Hamad International Airport (HIA). In this capacity, he aligned large-scale global emergency command structures across 160+ international destinations with ICAO Standards and Recommended Practices (SARPs). Under his leadership, HIA achieved the historic milestone of becoming the world's first Skytrax Top-10 airport certified to ISO 22301. His crisis governance frameworks and operational readiness protocols were tested and proven at scale during the FIFA World Cup Qatar 2022, where he directed peak-operation resilience, and orchestrated annual live simulations uniting civil aviation authorities, military units, and emergency first responders.

Francisco holds a Ph.D. in Aerospace Engineering specializing in Aviation Resilience, alongside dual aeronautical engineering degrees from the Technical University of Madrid (UPM). His unique instructional philosophy rests on a powerful "triple-helix": deep academic rigor, executive-level crisis governance, and the frontline operational realities of an active, licensed EASA Boeing 737 Commercial Pilot.